Nationality: Italy

You are in despair? You do not have more hair on your head because you've ripped them all from nervous? Any problem exists Melody always helps you to find a solution, with serenity and kindness! Thanks for your time and for your smile .... along with Issac you have been and still are our anchors to rescue Hangzhou!

Nationality: Italy

after so many bad experiences, we got a great agency, serious and professional! Issac has been invaluable for us!!!! We found a professional person, including and especially helpful ...a friend!!! The expatriate life is not easy but if you find someone like Issac everything becomes more bearable. Dear Issac, thanks for your support, your patience and understanding! You're a great person! We know that is not easy to understand the needs of expatriates and different cultures. We appreciate very much your efforts and what you do to help everyone with high volume.

Nationality: India

First of all i Would like to thank Mr.Issac for making my life very comfortable in Hangzhou. He helped us in getting into the apartment smoothly, he helped me on accompany me for shopping. he has also supported in getting the telephone installation, Internet speed Increase. All this he did it very quickly. I really appreciate his timely support. I will recommend Rental Plus for my colleague. Thanking you. Regards, Panju

Nationality: Australia

I have known Robert now for well over a year. There is nobody in China that i have dealt with in ANY business that has a better persona and empathy for your requirements than Robert. He is calm, fair, friendly, trustworthy, worldly and just an all-round good guy. He has overseen the management of my property with the kind of Service that i would expect in my native Australia ... and that makes me feel good. It's also nice to not have the feeling that somebody is not trying to squeeze every last cent out of you. Congratulations mate. I'll recommend you to any of my friends with confidence.

Nationality: Australia

Melody was an absolute delight to work with. What impressed me was her quick and easygoing communication and careful attention to my specific requirements. She found exactly what we wanted in the time i wanted it... at an honest and fair price. It's sometimes not easy here in China for us 'laowais' to get good service ...so i would recommend Melody (and also Robert Hu) to any of my friends looking for real estate services.

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Hey,thank you for searching and showing me my new appartment. You did your job very well and I'm totally satisfied with my new accomodation. You also told me many things I have to know about my new living area. Thanks a lot!

Nationality: Germany

After four years of cooperation with Hangzhou Home and Tina as agent it is time for a compliment. Any issue starting from organising tax invoices over contract renewals to organising to fix things in the appartment was always done in a fast and efficient way. Expectations were not only fullfiled but exceeded. Thanks!

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Melody has been a great support to find the proper ayi. She has very good communication skills. She has well understood my needs and tried her best to meet my request. She is now still helpful when some clarifications are needed between me and my ayi (where my level of Chinese is not good enough).

Nationality: Finland

Robert is good to understand the needs of people coming from western culture. This is important as otherwise in your business you cannot offer best apartments. Robert handled well our problems with apartment and was easy enough to contact when needed. Trust is everything when dealing with Finnish people and that was kind of problem after we found out some questionable issues when renewing apartment lease. Inside such community we had in Jin Se Hai An we knew lease prices of each other and what was proposal for knew. Not good topic to fool us. I guess this is settled down between us but remains problematic topic between two cultures for other people. In overall Robert is definitely the best housing agent in Hangzhou what I know and I know few of them nowadays from different companies. And believe me, I have advertised Robert as best one if people have had problems to find good apartment. He had very good network to find apartments, the best selection always what I heard from others too.

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Crystal helped me find an apartment two weeks ago. She was very responsive, patient and meticulous. I felt very secure having her as my realtor and was surprised that she had only been working a short time. She was very mature and professional. I would recommend her to any foreigner who needs to find a place fast. She also helped me after I had moved in.Thanks Crystal!

Nationality: Italy

I have my ayi and she is working for me till last October... The ayi that Melody gave me last Sunday for clean the windows she was very kindly and she worked very fast. I don't know if she is good also like a cleaner for house ... but for sure she seems a nice and smiling person.

Nationality: United Kingdom

From our arrival in Hangzhou , Issac has been outstanding! He drove us around , was on hand to call to translate and when it came to selecting an apartment he was professional, patient and very friendly to all of our family. I would sum up Issac , as a kind, polite , reliable, professional and a extremely hard working individual that made our move and stay a lot easier than it could have been. As a good measure if kids like a person immediately it does show their character and my kids liked Issac straight away!

Nationality: Brazil

It was very nice to meet and have the support of Issac when i move to Hangzhou. He is a great agent and he is very willing you to help you with anything you need concerning your apartment and other services like cleaning services. He has been very helpful i recommend you to use his services if you will move to Hangzhou soon!

Nationality: Finland

It was my pleasure to use Robert's services on 2012, when I was living in Hangzhou at 'Dreamland' compound. I had some minor problems with my apartment during the year and all issues were solved fast with help of Robert. I can recommend Robert Hu - his high service level attitude and professional way of making contracts and managing all issues!

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Jimmy is very friendly and help us a lot.We are friends now and had a good time together.I hope he can keep helping us in future coz we are so strange about this city.Thanks a lot.

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Sally is a very professional and nice agent to her client; she gave me much valuable advice when I was searching the apartments near the International School. With the help of her, we finally found a pretty nice apartment that can fully meet our needs. Although I’m not living there at present, I really appreciate Sally’s service and I will definitely recommend her to my friends who needs relocation in Hangzhou.

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Jimmy has been a great help to us.Not only did he set up the relocation well to us,he went the extre miles to help us resolve some unforeseen problems.On a personal note, He is very friendly too!

Nationality: Germany

Tina was my "woman for problems": internet, apartment constructions, paying/reminding of bills,... All my questions were answered in short time and absolutly helpful and qualified. Tina made my stay in Hangzhou way more easier and less stressful and more enjoyable! Thanks for that!

Nationality: United States

Issac’s service has been awesome I’ve been here 2 months and so far so great. This is something different for me a new environment for me ,because aim relocating from Florida States so this is a new world for me especially not knowing the language so I know that if I need help I can count on Issac for anything . I had some minor problems with my Apartment and when we call Issac about the problems He is on the phone with maintenance people and has them come and fix the problem fast .He also is on top of thing he will ask us if everything is working conditions and if not he will get someone to fix the problem he never forgets us or our problems ,I know he has a lot’s of clients and he is always busy but he always has time for his clients . Im glad that we got to meet Issac He also always has a smile and always happy and in a good mood . P.S Thank you Issac :)

Nationality: Finland

I have known Issac since I moved to Hangzhou in October 2012. He was extremely helpful and professional during my search for an apartment. Within a few days we were able to find a great apartment that matched my needs. His fluency in English and knowledge of western cultures made it really easy to communicate with him so he could find a suitable apartment for us. After signing a contract he has been readily available for follow up services when ever needed. He also regularly checks if everything is ok at the apartment. I think he is a great property agent and a good friend.

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Happy new year!Jimmy did a great job and we are friends now.He is funny and a little bit shy sometimes.But we do like him very much.Try this company if you want help on searching apartment.