Nationality: Germany

Hello, I like to leave a big thanks to Iris for her great support. Eventhough it took me a little wile to find an appartment, she supported me very well. Many thanks Juliana

Nationality: Canada

Thank you for your service Tina, very reactive and efficient, highly appreciated you were a great help.

Nationality: Austria

Great thank you, Leven, you helped us finding a sweet home in really short time. You are good listener and reactive in every case where we need help or information. It is pleasure to have you as first contact as it is dificult for a foreign family with 2 kids without chinese speaking to organise their arrival in Hangzhou. And all this with a smile. ;) thank you

Nationality: United Kingdom

Coming to China for the first time was a bit of a nervous and scary experience. Not knowing the language or anyone that could help me, I had a bit of a hard time finding an apartment for myself. After the third day of being here I got in contact with Plus. Lisa was assigned to help me with choosing a flat. I sent her my requirements by email and she promptly replied with questions of her own, so that she could gather more details on precisely what I wanted. From the first instance Lisa was professional, organised, and kept to our schedule. She had made a complete routine of what places we were going to see, how far away they were from my work, price, amenities, etc. We had a driver that took us to each location and everything was very smooth. After looking at the first few apartments, I started to gather that Lisa had a natural ability to find apartments to match near or exactly what I wanted! To be honest, it made my decision hard as all of the apartments she showed me were very nice, to my requirement and within my budget. In the end I decided on where I am now, and I am very happy! The service does NOT end there. Lisa has constantly been advising me on other difficulties that I have had throughout my stay in China. She has helped where time has allowed her to. Overall Lisa is not your typical estate agent, she is efficient, hard working, caring and looks out for your interests. I highly recommend her.

Nationality: France

I have been to hangzhou for 4 years now and that's the first time I can compliment a real estate. Lisa did everything fast and very professionally. She understood the needs I had to find the best place for me. The help she gave me during the negotiation and the support to find and understand services in my residence were just perfect. I recommend Lisa for my friends who are looking for an apartment. I tried 4 agencies already and 5 real estates. No one I had experience with could compete with Lisa. Thank you again for her work.

Nationality: France

I have been to hangzhou for 4 years now and that's the first time I can compliment a real estate. Lisa did everything fast and very professionally. She understood the needs I had to find the best place for me. The help she gave me during the negotiation and the support to find and understand services in my residence were just perfect. I recommend Lisa for my friends who are looking for an apartment. I tried 4 agencies already and 5 real estates. No one I had experience with could compete with Lisa. Thank you again for her work.

Nationality: United States

Lisa was awesome in finalizing the apartment we wanted. There were some issues from another agency and she took control and resolved them all. It made us very pleased with the result. I will contact her again if I need to find another apartment. Thanks, Lisa!

Nationality: Australia

Iris is a pleasure to deal with. She is communicative, understanding, reactive to any issues and has a lovely easy-going nature. As a laowai in China, if you're lucky enough to have her as your rental contact you'll be winning.

Nationality: Russia

Thank you Iris for the continuous support and fast responses in resolving all matters that may arise. really great service.

Nationality:

I would like to recognise the service that has been provided by Iris. She has always helped me in solving my problems and has always replied to me promptly and provided all around good service.

Nationality: United States

Iris was a great help to find a suitable apartment for us. She was very patient with us and tried to fulfil every special requirement we had for our potential apartment. She always responded very fast my emails/messages and was always willing to help in any kind of matter! I highly recommend Iris as a very professional agent with good English skills! Thanks Iris for your support and help!

Nationality:

Kevin was brilliant in helping us find an apartment. He listened to what we wanted and found us numerous viewings to suit our needs. He has also been very helpful after the move and is always quick to respond and to help in any matters. I will be recommending him to anyone looking to move in this area.

Nationality: Peru

Iris, Isaac and Robert are a wonderful professional team. They all are committed to give the expat families continuous assistance to make our lives enjoyable and sucessful in China. Every single time I have called them to ask for assistance they have acted quickly and in a very polite and kind way. Thank you to the three of you!

Nationality: United States

Leaven was super helpful to me, and she helped resolve a really problematic issue for me. She worked very hard on my behalf and was amazingly patient with me and my poor Chinese ability. Her English made everything easy for me to understand and I am completely, 100% satisfied. I'll recommend her to anyone looking for a new place. Thanks!

Nationality: United States

Kevin by far exceeded our expectations. He found exactly what we were looking for and has continued to provide us with support. I will recommend him to anyway looking for a place in this area.

Nationality: India

Leven has been an absolute pleasure to deal with. All I had to do was tell her my budget and the area of my preference and she did the rest. She even went as far as to tell if a particular apartment we were checking was actually worth the price that was being quoted. She was very proactive and was always available on short notice to help deal with any difficulties that arose during the search. Thanks a lot for your help Leven!!!!

Nationality: Isreal

Issac has a very high level of service, always willing to help, answer aby kind of questions. support in all aspects and always in favor of the client. very professional and helpful Thank you

Nationality: Italy

Thanks for your great support. I can consider fixed troubles: 1) shower how water, we discover it's a technical limitation 2) painting, I have approve from landlord 3) rolling shutters bathroom, I'll repair If I discover more troubles I'll send you image. Great job Thanks Andrea

Nationality: Finland

Hi! I was 4 years in Hangzhou. During this time company contract for housing service was changed. I was clad, that i could maintain same contact point (Robert) during my stay in Hangzhou. In fact, I did met my lanlord only once, when made lease contract and Robert has managed all my problems after that. Big thanks also to Tina, who in practice organized all solutions to problems, that we had faced. Typically I heard from my wife, that Tina visited our apartment to help us. There was even cases, that we could have managed by ourselves but ask help from Robert, because our limited chinese language skills.

Nationality: United States

Nice and friendly attitude. The process of finding a place and getting settled in was quite pleasant. Would definitely recommend to other foreigners who aren't familiar with Hangzhou.

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Kevin has been a fantastic agent: always available and helpful for any problems. Good communication and english skills. Very nice to have him as agent.