|
Robert
Put
My Comment for Robert
Robert provides friendly, accurate and effective customer service to help his clients successfully lease properties throughout Hangzhou. Robert’s motivation and determination have enabled him to often exceed his clients’ expectations and build a strong trusting client network.
Robert is a passionate and dedicated agent, who believes there is always a suitable apartment for everyone. He is fluent in English and Putonghua ,Having worked in Real estate service for over Seven years in Hangzhou , Robert understands that timing is of the essence in the property industry, and is eager to provide prompt and accurate assistance to fulfill the requirements of his clients.
Robert is the founder of PLUS Relocation ,he was born in Tong Lu ,a county of Hangzhou,1983, graduate from Ning Bo university 2005,after one year working in the U.S. Brand Real Estate Agency ‘Century 21’ He start his own business at 2006,PLUS,Now, the PLUS real estate becomes the Best and Biggest Real Estate leasing agency (Expatriates Only) in Hang zhou.
Robert.Hu@hangzhou-home.com
 13805760599
Robert's comments:
I came to Hangzhou in April and was referred to Tina and Robert by some colleagues in my company. From the start I got the feeling they totally understood my requirements and we didn't have to search too long to find the perfect place for me. They did all negotiations with the landlord to my satisfaction and support me after moving in with all necessary repairs and adjustments. I would recommend them to other Expats in Hangzhou. Thank you!----[Bjoern][2023/5/11][Country:Germany]|
I appreciated so much for Robert’s support from the beginning rental place sourcing plus his professional service dealing with property management team. I would definitely recommend him to other people who has the similar needs. ----[Regis][2021/2/2][Country:France]|
Very good service - English speaking service members. They do not try to fool you. Reliable and punctual, probably one of the best realtors in town. Was recommended to me as well, helped me to find a suitable apartment that met my expectations. Highly recommended----[Benedikt Langenbach][2019/8/16][Country:Germany]|
Dear Robert, thank you so much for your excellent and professional service! You are the most competent and reliable agent we ever met! You have an excellent knowledge about all real estate matters particularly for Expats. You are so dedicated to your job that you fully supported us in all areas of our relocation in a perfect manner! Because of your efforts everything went smoothly without any problems which is nearly impossible in China! Congratulations also to your great team! You are the number 1 agent!----[Kerstin][2018/12/4][Country:Austria]|
Robert is very considerate and detail oriented，he took both parties very well and professionally. He was really responsible and flexible when I asked him for favors and this was really helpful given I didnt have much time．----[Daniel Qiu][2018/1/25][Country:China]|
Good service and excellent English----[Jacob][2017/11/2][Country:United States]|
I’ve had a job offer in Hangzhou, I had to come to hangzhou on a very tight schedule, I was lucky to have Robert reference from a future colleague, Robert was very dynamic and had prepared several apartment options to view prior to my arrival. With a very clear communication we quickly came down to the best options considering my requirements, he also was very effective in negotiating the apartment price and length of the contract, and reached the best deal for me. I will refer Robert every time I can. I’ve worked in several cities in china, had good and bad experiences with agents, and I know how important is to find a honest, dynamic and good communicator, and that’s robert! Good luck for those looking for a place in Hangzhou, so far I’m very impressed with the city, cheers Miguel ----[Miguel][2017/10/19][Country:Portugal]|
Robert has helped a lot in finding a perfect apartment for my boss and his family, and it's found in a very short period of time! It's very efficient! Robert and his colleague Tina also offered great supports to other related arrangements. We just arrived at Hangzhou, so we are not familiar with many things, we really appreciate Robert's help! He and his team are very reliable. I will recommend PLUS to my other colleagues!----[Crystal][2017/5/1][Country:France]|
Robert did a good job helping us find our new home. He had good suggestions of places, according to our needs. When we found the place that accommodated our needs and budget the best, he worked out with the owner of the apartment the contract and logistics, and although we had a couple miscommunication issues, it wasn't intentionally at all; and he tried his best to resolve them. He is professional and replies quick to our messages and tries to be available as much as he can every time we contact him. He answers our questions efficiently. We feel really confident that we choose the right agent to help us out with our move and that he will continue taking care of us during our stay in Hangzhou at this apartment. ----[Andrea Stubbs][2016/6/26][Country:Mexico]|
Robert is professional and very effective in performing his job. He is a kind person and always available to solve the issues. I recommend him and his colleagues as real estate agent and facilitator.----[Cosimo][2015/9/1][Country:Italy]|
Hi there,
First of all. We have to say thank you very much.
Since we moved to Hangzhou Plus service give us a warm welcome and help us a lot of hangzhou information house etc. Robert and frinds very helpful and quick arrangememt for everything :-)
Sarinya----[Sarinya][2015/6/5][Country:Thailand]|
1.) Robert always delivers very good service
2.) When ever is a problem Robert always find a very suitable solution
3.) Robert dealed very well with the landlord for the contract and extension of contract and other things
4.) If dreamland management does not understand what we want Robert supports
After 3 years HZ we will move to SH and we will miss Robert's support and help defenetily.
Thank you very much for everything in the past 3 years ----[Thomas Keul][2015/3/17][Country:Germany]|
We have always been very satisfied with Robert and his Company. Always prompt reply, reliable,honest, polite, it doens´t matter if Robert or his colleages, all of them did a great Job, we highly can recommend Robert and his Company. ----[Susanne Keul][2015/3/17][Country:Germany]|
Hi Robert,
I understand that there are now 2 additional Ford families living in Dreamland complex thanks to the efforts of PLUS.
I am very pleased that you have been able to help and now the reputation of PLUS in Ford is very good.
Both Katerina and I have been happy with PLUS in our time in Hangzhou. You have helped us with many issues, not only around the apartment but also in daily life. This is above and beyond your responsibilities, and we greatly appreciate your efforts and assistance.
We continue to recommend you and your company to others based on our experience with you. Please make sure you continue to provide this level of service and assistance to all of our colleagues into the future. This will protect your reputation and ensure future business for PLUS.
Thanks to you and your staff for the support and assistance,
Sincerely,
----[Bill][2015/2/4][Country:Australia]|
Robert has been extremely helpful and made apartment hunting in Hangzhou a pleasure. Appreciated his experience and knowledge of each compound. He is prompt, accurate and professional. Really enjoyed working with him and look forward to sending coworkers directly to Plus. Thanks again.----[John J*****][2014/6/3][Country:United States]|
We had the most wonderful stay in Hangzhou thanks to Robert and team.Very helpful throughout the 5 years we rented a house through him. Thanks and good luck. ashok bhardwaj, India----[Ashok B*****][2013/10/21][Country:India]|
Thanks for your excellent support over the last four years - we really appreciate it.
Best wishes from Germany!----[Armin & Heike][2013/7/8][Country:Germany]|
I highly recommend Robert.
he has been very helpful to us over 5 years, with a very difficult landlord.!----[Fritz E****][2013/6/24][Country:United States]|
Good service in General, very good english.
Would contact Robert again.
JC Moyen----[Moyen J**][2013/5/3][Country:Germany]|
I have known Robert now for well over a year. There is nobody in China that i have dealt with in ANY business that has a better persona and empathy for your requirements than Robert. He is calm, fair, friendly, trustworthy, worldly and just an all-round good guy. He has overseen the management of my property with the kind of Service that i would expect in my native Australia ... and that makes me feel good. It's also nice to not have the feeling that somebody is not trying to squeeze every last cent out of you. Congratulations mate. I'll recommend you to any of my friends with confidence.----[Grant M****][2013/4/24][Country:Australia]|
Robert is good to understand the needs of people coming from western culture. This is important as otherwise in your business you cannot offer best apartments. Robert handled well our problems with apartment and was easy enough to contact when needed. Trust is everything when dealing with Finnish people and that was kind of problem after we found out some questionable issues when renewing apartment lease. Inside such community we had in Jin Se Hai An we knew lease prices of each other and what was proposal for knew. Not good topic to fool us. I guess this is settled down between us but remains problematic topic between two cultures for other people. In overall Robert is definitely the best housing agent in Hangzhou what I know and I know few of them nowadays from different companies. And believe me, I have advertised Robert as best one if people have had problems to find good apartment. He had very good network to find apartments, the best selection always what I heard from others too. ----[Antti V*****][2013/4/3][Country:Finland]|
It was my pleasure to use Robert's services on 2012, when I was living in Hangzhou at 'Dreamland' compound. I had some minor problems with my apartment during the year and all issues were solved fast with help of Robert.
I can recommend Robert Hu - his high service level attitude and professional way of making contracts and managing all issues!----[Jorma H****][2013/2/17][Country:Finland]|
Hi,
We were happy for quality of the services you provided to us during our stay in China/Hangzhou. Thank you one more time!
All the best to you and your family!
Br,
JonE
----[Jouni P*****][2012/12/19][Country:Finland]|
We are satisfied with the service you are offering us. You try to solve the proplems very quickly.
Thanks!----[Mandy K****][2012/12/3][Country:Germany]|
I have tried several property agents in Hangzhou but Robert is the best. He and his colleagues know what you like and don't show you around at places which you dislike. He speaks very good English.
They have a great choice at differnt areas in Hangzhou in their portfolio.
Additionally, they provide additional service making your life much more convenienient when renting an appartment / villa.
I can really recommend Robert and I guarantee, you will find the right place to live if you choose him.----[Stephan][2012/11/13][Country:Germany]|
You have been my agent since 2007. I'm so glad that we cooperated well during these years. You work very hard and your team is amazing. That really makes me impressive. Thank you for everything.----[Sally S**][2012/11/12][Country:China]|
We are a family from Germany with a 12 years old boy. With Robert's help we settled in a very nice, unfurnished apartment in Dreamland, where the collaborations with him and the management of the compound is excellent. ----[Andrea R***][2012/11/11][Country:Germany]|
|
