I would like to express my gratitude to Agnes. She has been an excellent professional, always giving the best solution to my family and myself; supporting us and helping us in every detail. I will recommend her to all my friends and besides her English is excellent.; she has a knowledge of the western world so is easy to get alone with her. Once again thanks and I wish to Agnes the best for her.

Karen Flores Natali

York has been such a tremendous help from beginning to end, China needs more people like him! He is fantastic at what he does and helpful is an understatement as he is genuine and kindhearted as well. Myself and my partner Simon?? will recommend him to anyone who seeks to find their lovely new apartment as he will make it happen for you i have no doubt about it. I wish there was a rating system out of 10 because i would give him 20. Thank you York so much from the bottom of our hearts,you have no idea what it means to us especially being foreigners in a different country, you treated us with utmost respect and kindness, which we will never forget and we surely would like to repay you for your kindness one day in the near future.

Robert James Murtagh

York was great with us. Reliable and always responds to messages fast. Told him what we were looking for, how many rooms, location and price range. He sent over many different apartments, we went and viewed them and found one we really liked that matched all of our criteria.. within 3 days, from having no apartment yet, we had found a place, signed the contract, given the keys and able to move in when we want. Thanks to Yorka€?s hard work and constant support.

Andrew Miles

Cici went above and beyond when it came to helping me both look for and secure an apartment. I first got in contact with her after a recommendation from a friend, and after seeing her impeccable work with said friend, I was absolutely sure Cici was the one I wanted to guide me through my own house hunting experience, and I'm so glad she did. It's clear she has the potential renter and their individual needs firmly in mind when finding potential housing and her sense for detail and fantastic personality makes a process, that could so easily be drawn out and frustrating, go by quickly, smoothly and with the utmost calm. I have already recommended her to a number of my friends and will continue to do so, I've got nothing but praise.

Therese Joensson

We have successfully found our new home in Hangzhou with many thanks to Cici for her patience and constant attention to finding our perfect home. We are very specific in having a home that is clean, tidy and well presented and despite showing us numerous villas we really liked none of them fulfilled all of our requirements. Cici listened to our objections and constantly aimed to improve the quality of what she was showing us, this is all Cici could do as once we reached the property it is down to the landlords to deliver a property that looks appealing to the tenants, listen to what the tenants requests are and either agree or not, many landlords would benefit greatly in following advice Cici's experience has allowed her. We look forward to working with Cici as we start our new life in Hangzhou. I have no trouble in recommending Cici or Robert of Real Estate in helping you find your next home. Many thanks.

Lynne Gittens

Agnes did a great job to help us finding a place to live in Hangzhou but she helped us for many others requests too (advices, translation....) She is professional, efficient and very helpful. She did everything perfectly. Thank you very much !

Lauranne & Nicolas Pouymonbrat

My wife and I have had a great experience with Plus and specially with Tina. We were struggling looking for a home in Hangzhou. Thanks to her we found what we were looking for. Tina is always willing to help and solve the different situations that may arise. Thank you.

Luis M..

I really want to highly praise Tinaa€?s excellent service attitude and professionalism, which really made arriving in Hangzhou from abroad for me very smooth, inspite of the very strict quarantine regulations for newcomers from abroad amidst the Covid pandemic. Tina not only did an outstanding job in settling all administrative and preparation work that made moving into my rented apartment extra easy, but she also went out.of her way to arrange the delivery of some general household necessities that i could not go out to get myself due to the quarantine rules. Any open questions or topics I had were answered promptly and taken care of immediately and I am truly delighted by Tinaa€?s strong customer oriented support. I am indeed a very pleased and happy client. Well done! Cheers. Wolfgang

WolfGang

York was incredibly helpful. He had a pretty impossible task of finding us an apartment with enough outside space for all our dogs but also a landlord that would accept that! However, he exceeded our expectations with a beautiful apartment within the area we asked as well. Throughout the handover and signing process he was always available to answer any questions or queries it made finding a new apartment enjoyable again! Thank you York!

Rowena Minney

Agnes has been really helpful to me since moving to this apartment when I needed to get a new key for my room she helped me speak to the staff about my situation who couldnt speak much English. Having someone who's bilingual is very helpful at this stage when I'm in my early development of learning Chinese.

Jamie Heath

Cici is an amazing agent, she is helpful and is very organised. She knew exactly what I wanted when looking for an apartment, which made the process easier. Thank you Cici for your outstanding work

Sandy

Tina has been so helpful, she understood what I wanted, showed me around - negotiated a great deal and got the things I needed! Tina always provides a high service for her clients, supporting us to communicate with the landlord/and all other daily thing such as tv/internet/repairs etc couldna€?t ask for a better service! ***highly recommend working with Tina for your housing needs! Thank you Tina

Danielle